Currently supported on:
We’re releasing a full suite of automations in this category. Reach out for a demo to learn more about what’s on the roadmap.
Similar to our AI messaging features, you can run our review responder on autopilot or in draft mode. Besty will match the language of the guest, read through the reviews, then write a personalized response and publish it for you.
Every time a new message comes in from a guest, besty will re-read the entire conversation to determine the current sentiment. It will give a score between upset, neutral and happy, and make it easy for you to instantly identify the upset guests, go to the conversation thread in your PMS, and address the issue.